PRIVACY NOTICE
This privacy notice discloses the privacy practices for (website address). This privacy notice applies solely to information collected by this web site. It will notify you of the following:
 
1.      What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.  
          See what data we have about you, if any.
-          Change/correct any data we have about you.
-          Have us delete any data we have about you.
-          Express any concern you have about our use of your data.
 
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
 
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
 
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
 
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone us at (941)812-1648 or via email marlin1973@verizon.net
 
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?The Code?
(Attachment 1)
BBB Code of Business Practices (BBB Accreditation Standards)

The BBB Code of Business Practices represents sound advertising, selling and customer service practices that enhance customer trust and confidence in business. The Code is built on the BBB Standards for Trust, eight principles that summarize important elements of creating and maintaining trust in business.

This Code also represents standards for business accreditation by BBB. Businesses based in the United States and Canada that meet these standards and complete application procedures will be accredited by BBB.

To be accredited by BBB a business or organization affirms that it meets and will abide by the following standards:
1. Build Trust - Establish and maintain a positive track record in the marketplace.
An accredited business or organization agrees to:
A.
Have been operational (actively selling products or services) in any BBB service area for at least the most recent 12 months, unless the principal(s) previously operated a similar business with an eligible record (one that qualifies for BBB accreditation).
B.
Fulfill all licensing and bonding requirements of applicable jurisdictions; provide all license and bonding information upon application for BBB accreditation; and provide periodic updates upon request of BBB.
C.
Be free from government action that demonstrates a significant failure to support BBB ethical principles in marketplace transactions (this requires a determination by BBB as to the nature of any
violation, whether it was caused or condoned by management, and actions taken to resolve underlying issues that led to the government action).
D.
Be free of an unsatisfactory rating and maintain at least a B rating at the accrediting BBB and the BBB where it is headquartered, if different.
E. In its relationship with BBB:
         meet all applicable standards within this Code of Business Practices
         cooperate with BBB's activities and efforts to promote voluntary self-regulation within the business' industry
         honor any settlements, agreements or decisions reached as an outcome of a BBB dispute resolution process
         complete the required application and pay all monetary obligations to BBB in a timely manner
2. Advertise Honestly - Adhere to established standards of advertising and selling.
An accredited business or organization agrees to:
A.
Follow federal, state/provincial and local advertising laws.
B. Abide by the BBB Code of Advertising
. Supply, upon request, substantiation for advertising and selling claims. Correct advertising and selling practices, when recommended by BBB.
C
. Adhere to applicable BBB industry codes of advertising.
D.
Cooperate with BBB self-regulatory programs for the resolution of advertising disputes.
E.
Use the BBB name and logos in accordance with BBB policy.
F.
Avoid misleading customers by creating the false impression of sponsorship, endorsement, popularity, trustworthiness, product quality or business size through the misuse of logos, Trustmark's, pictures, testimonials, or other means.


3. Tell the Truth - Honestly represent products and services, including clear and adequate disclosures of all material terms.
An accredited business or organization agrees to:
A.
Make known all material facts in both written and verbal representations, remembering that misrepresentation may result not only from direct statements but by omitting or obscuring relevant facts.
B.
Ensure that any written materials are readily available, clear, accurate and complete.

4. Be Transparent - Openly identify the nature, location, and ownership of the business, and clearly disclose all policies, guarantees and procedures that bear on a customer's decision to buy.
An accredited business or organization agrees to:
A
. Upon request, provide BBB with all information required to evaluate compliance with BBB standards. This may include, but is not limited to business name, address and contact information; names and background of principals; business and banking references; licensing and/or professional accreditation; and a complete description of the nature of the business.
B. Clearly disclose to customers:
         direct and effective means to contact the business
         terms of any written contract
         any guarantees or warranties accompanying a product
         any restrictions or limitations imposed
(e.g. limited supply, maximum number available per customer)
         the business' return/refund policy
         any recurring commitment into which the customer may be
entering, including information on how future billing will occur
         total cost of the transaction, including tax, shipping and
handling, and other related charges
C. If selling products or providing services on Web sites or via other electronic means:
         provide any required product labeling information
         disclose the nature and terms of shipping, including any known delays or shortages of stock
         provide an opportunity to review and confirm the transaction before the sale is completed
         provide a receipt summarizing the transaction after the purchase

5. Honor Promises - Abide by all written agreements and verbal representations.
An accredited business or organization agrees to:
A.
Fulfill contracts signed and agreements reached.
B.
Honor representations by correcting mistakes as quickly as possible.


 
 
6. Be Responsive - Address marketplace disputes quickly, professionally, and in good faith.
An accredited business or organization agrees to:
A.
Promptly respond to all complaints forwarded by BBB by:
    1.
Resolving the complaint directly with the complainant and
notifying BBB, or
    2. Providing BBB with a response that BBB determines:
         is professional,
         addresses all of the issues raised by the complainant,
         includes appropriate evidence and documents supporting the business' position, and
         explains why any relief sought by the complainant cannot or should not be granted.
B. Make a good faith effort to resolve disputes, which includes mediation if requested by BBB. Other dispute resolution options, including arbitration, may be recommended by BBB when other efforts to resolve a dispute have failed. BBB may consider a business' willingness to participate in recommended dispute resolution options in determining compliance with these standards.
C.
Comply with any settlements, agreements or decisions reached as an outcome of a BBB dispute resolution process.
D.
Cooperate with BBB in efforts to eliminate the underlying cause of patterns of customer complaints that are identified by BBB.

7. Safeguard Privacy - Protect any data collected against mishandling and fraud, collect personal information only as needed, and respect the preferences of customers regarding the use of their information.
An accredited business or organization agrees to:
A.
Respect Privacy
Businesses conducting e-commerce agree to disclose on their Web site the following:
         what information they collect,
         with whom it is shared,
         how it can be corrected,
         how it is secured,
         how policy changes will be communicated, and;
         how to address concerns over misuse of personal data.
B. Secure Sensitive Data
Businesses that collect sensitive data online (credit card, bank account numbers, Social Security number, salary or other personal financial information, medical history or records, etc.) will ensure that it is transmitted via secure means. Businesses will make best efforts to comply with industry standards for the protection and proper disposal of all sensitive data, both online and offline.
C.
Honor Customer Preferences
Businesses agree to respect customer preferences regarding contact by telephone, fax and e-mail, and agree to remedy the underlying cause of any failure to do so.

8. Embody Integrity - Approach all business dealings, marketplace transactions and commitments with integrity
.
An accredited business or organization agrees to:
Avoid involvement, by the business or its principals, in activities that reflect unfavorably on, or otherwise adversely affect the public image of BBB or its accredited businesses.

Effective 01/01/2009
Hours & Location
Monday8:00AM-4:00PM
Tuesday8:00AM-4:00PM
Wednesday8:00AM-4:00PM
Thursday8:00AM-4:00PM
Friday8:00AM-4:00PM
SaturdayBy Appointment Only
SundayClosed
 

  • Accepted here:
  • Visa
  • Mastercard
  • American Express
  • Discover
  • Personal Checks
  • Amenities:
  • After Hours Vehicle Drop Off
  • Wifi
  • Certifications/Affiliations:
  • Better Business Bureau
  • ASE
  • Castrol
  • Mobile
  • ASA
  • ACDelco
  • Interstate Batteries
  • Advanced Auto Parts
  • Napa AutoCare Center